
In the world of eCommerce, email marketing is one of the most effective tools for driving sales, building lasting relationships and retaining customers. Made in Evolve chose Klaviyo, one of the leading marketing automation platforms, to help its clients create tailored email marketing strategies. In this article, we'll explore how Klaviyo fits into the solutions offered by Made in Evolve and why it's essential for fashion and lifestyle eCommerce businesses.

Klaviyo is more than just email marketing software: it's a marketing automation platform that lets you create highly personalised campaigns designed to boost sales and strengthen customer relationships. Through the use of real-time data and integration with platforms like Shopify, Klaviyo makes it possible to accurately segment your audience and send personalised content, increasing conversions.
Why did Made in Evolve choose Klaviyo?
Made in Evolve, a Shopify official partner agency, has integrated Klaviyo into its clients' strategies for its data-driven approach and ease of integration with leading eCommerce platforms. Klaviyo offers powerful tools for segmenting your audience, sending targeted communications and tracking results in real time, all in line with Made in Evolve's philosophy of delivering scalable, personalised solutions.
Email marketing is one of the most effective tactics for achieving a high ROI. According to a study by Litmus, every $1 invested in email marketing generates an average return of $42. This makes it one of the most profitable marketing tools, especially for eCommerce, where direct, personalised communication is essential to converting visitors into customers.
Klaviyo lets you send personalised emails based on customer behaviour, such as abandoned cart recovery or similar product recommendations. Data shows that personalised emails improve open rates by 29% and conversions by 41% . Imagine being able to send an automated email that reminds the customer about products left in their cart, or suggests items related to ones they've already bought. It's a winning strategy that increases the chances of closing the sale.
Customer retention is crucial for eCommerce businesses, and email marketing is a great way to bring customers back. Sending updates on new arrivals, personalised offers and loyalty programmes helps build a long-term relationship. Companies that use email marketing see a CLV increase of 25-30%.
Klaviyo lets you fully automate marketing campaigns, allowing you to send the right communications at the right time, without having to manually manage every send. Automations, such as welcome flows for new subscribers or birthday emails, increase engagement and improve conversion rate.
One of Klaviyo's biggest strengths is its ability to segment audiences based on demographic, behavioural and purchase history data. This segmentation allows you to create hyper-targeted messages. For example, a fashion eCommerce business could segment customers by their preferred style, sending personalised discounts or recommendations for new items in the collection.

Paris Group, a leader in fashion retail with over 10 brands, was looking to optimise its email marketing to boost sales and customer retention. Its email campaigns were initially generic, with no segmentation or automation.
Find out more about the project here.
Many eCommerce businesses, while recognising the importance of email marketing, don't invest the right resources and strategies to fully exploit its potential. This leads to a series of problems that can damage business growth, such as:
1. Lost Sales Opportunities
Without effective email marketing, brands fail to tap into the potential of post-purchase sales. Abandoned cart automations, cross-selling and up-selling emails are strategies that significantly increase revenue. Ignoring these tools means losing customers who could have easily converted.
2. Difficulty Retaining Customers
If you don't engage with your customers after purchase, they're unlikely to buy again. eCommerce businesses that don't invest in an email marketing strategy to retain customers struggle to build long-term relationships, reducing customer lifetime value.
3. Lack of Personalisation
Sending generic emails to your entire list is an ineffective tactic. Customers expect personalised, relevant communications. Without segmentation, the risk is ending up straight in the spam folder or being ignored.

eCommerce businesses that don't give email marketing the attention it deserves risk relying exclusively on other traffic sources, such as paid campaigns. This not only increases customer acquisition costs, but also limits the ability to build a solid base of loyal customers.
According to a study by Campaign Monitor, email marketing contributes 20-30% of total sales for a well-structured eCommerce business. Not investing in email marketing means giving up a significant share of potential revenue.
Made in Evolve's implementation of Klaviyo has delivered significant results in fashion and lifestyle eCommerce projects. Through automations, advanced segmentation and seamless integration with Shopify, several clients have seen a marked improvement in their email campaign performance.
These results highlight how a strategic approach to email marketing can transform the effectiveness of eCommerce campaigns, maximising return on investment.

If your eCommerce business isn't fully leveraging the potential of email marketing, now's the time to act. Made in Evolve, a Shopify official partner agency, is ready to offer you a free consultation and implement Klaviyo as a tool to transform your business.
Contact us today to find out how we can help you build a winning email marketing strategy, increasing conversions, retaining customers and boosting your sales. Don't let your eCommerce business fall behind!